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travel arrangements

The tour operator is obliged to issue a travel document bearing his signature that can be replaced by a stamp.
1 - The travel document contains the following information: a.
place and date of issue;
b. name and address of the journey;
c. name of the traveler or travelers, and if the contract was made by another person, the name of the latter;
d. places and dates of beginning and end of the journey as well as the stays;
e. all the details required for the transport, residence as well as all the other ancillary services included;
f. if necessary, the minimum number of travelers required;
g. the corresponding total price for all services provided in the contract;
h. circumstances and conditions under which the traveler may request cancellation of the contract;
i. any arbitration clause to the powers stipulated under article 29;
j. a statement that the contract is subject, notwithstanding any clause to the contrary, the provisions of this Convention;
k. all other indications that the parties jointly Agreement, considered useful to include.
2 - Where all or some of the details referred to in paragraph 1 appears in a program delivered to the traveler, the travel document will contain a simple reference to it and any changes to this program should be mentioned travel document.
3. L 'travel organizer may, without compensation, cancel the contract, in whole or in part, if before or during the execution of the contract gets exceptional circumstances that the tour operator could not know at the time the conclusion of the contract and, if he had known at the time, they would have provided compelling reasons not to finish it.
4. The travel organizer may cancel the contract without compensation when the number of travelers expected in the travel document has not been achieved, provided that this fact is brought to the attention of the traveler at least 15 days before the date on which the journey or had to start living.
5. In case of cancellation of the contract before its execution, the tour operator must reimburse any payments collected by the traveler. In case of cancellation of the contract being executed, the organizer Travel must take all measures necessary in the interest of the traveler, the parties also are required to indemnify each other in a fair manner.
6. L 'tour operator liable for the acts and omissions of its employees and agents, when acting in the performance of their duties, as if they were his own acts or omissions of its own.
7. The traveler is responsible for the injury caused by his fault or personal travel organizer, of which this is liable pursuant to Article 12, on account of the obligations incumbent on it under this Convention or contracts that it regulates, the blame being assessed having regard to the normal behavior of a traveler.