Wednesday, November 17, 2010

Bridle Leather Belt Cleaning

OVERBOOKING

For those traveling by air, the ' Overbooking is perhaps the most feared risk as it could blow up any last minute holiday. This English word, which is now a permanent entry in the language of tourism, is often translated as "overbooking". Thus transformed loses all the charm and sound of English but at least it becomes much clearer.


In practice this happens, as airlines make predictions on how many passengers (with the ticket) actually reach at the airport. If you determine that a certain amount of people, despite having paid the flight, do not turn to leave, then the companies decide to sell more tickets than there are actually places on veivolo.

For example: The airline PartodaMilano (which is a great company!) Has a plane in two months from Milan Malpensa to London Gatwick. On veivolo there are a total of 200 seats. After statistics on previous flights, I, who am the owner and CEO of the company, I noticed that 10% of those who buy a ticket and then not show up at departure. Leaving, on average, twenty free seat on the plane. Then I decided that instead of selling 200 tickets for 200 seats, sell 220 tickets for 200 seats. The mechanism is unclear. But it is even easier to imagine what can happen when you have more passengers than expected. Nice catch.

But do not think that this strategy is typical only of low-cost but ... the recent problems with overbooking had them Alitalia, as told by the news loop.

In general, the process of overbooking is not a criminal one. Moreover, this mechanism allows companies to contain the costs due to loss of money making empty places where the ticket price more competitive. "

How can you avoid the ' Overbooking?
To be sure to leave you must have your boarding pass. To have your boarding pass is necessary to check-in. If there are problems of overbooking, you have to check-in before the available places to finish. So before you get better.

And if I stay on the ground and what are my rights?)
"Passengers who are denied boarding is entitled by the airline to receive compensation amounting to:
- 250 EUR for all flights of less than or equal to 1 500 kilometers ;
- EUR 400 for all intra-Community flights of more than 1 500 km and for all other flights between 1 500 and 3 500 kilometers ;
- EUR 600 for all flights not falling under the letters
The company may reduce the amount of compensation 50% if the passenger is given the opportunity to travel on an alternative flight whose arrival time does not exceed than the flight originally booked respectively two, three or four hours. The compensation must be paid in cash, by electronic bank transfer, bank orders or checks or, in agreement with the passenger, in travel vouchers and / or other services, regardless of the price when buying the ticket. In addition, passengers against their will are entitled to a refund of the ticket price or re-routing as well as
• meals and refreshments in relation to the waiting time
• appropriate accommodation, if they are needed one or more nights
• Transfer from airport to place of accommodation and vice versa
• two telephone calls or messages via telex, fax or e-mail. "

Every occasion is good to go ...

Monday, November 8, 2010

Have Not Talk To Scorpio Man For Days

PLANE LOST LUGGAGE? HOLIDAY RUINED!

I would be here to write about my trip to Barcelona , visits to the Sagrada Familia and Casa Battle, but at the moment all this is of secondary importance.
E 'may have been one of my saddest experiences that happened to me during this vacation.
You make travel plans long before you can save money, take vacations, and finally comes the day of departure. All the dreams disappear on arrival in Barcelona El Prat in my case, when waiting for my luggage, all taking the suitcase there and are still waiting. Finally I realize that something is really wrong and the baggage on that tape will never come. From there a series of broken boxes: Lost & Found line at the office for almost two hours because you are not the only idiot to have suffered that loss, days to find some clothes that I can use (difficult to see because now all stores already have the autumn-winter). In short, a real tragedy, stress and nervousness that makes you want to return home immediately. Everything takes second place, because your mind is always there to think that the end could have made your suitcase full of personal and emotional level of economic value (because even the pants of € 10 you bought at the market now has become family).
And when you return to Rome to see hundreds of bags stored in warehouses still awaiting their owners, who probably never have the chance to meet again.
Even today, 13 August, I had no news of my luggage and no need to call those bastards Iberia, spent € 13 phone calls to their number to the "lost luggage service" always leave you in the queue; to the "purchase tickets" respond in less than a second.

I inform all those who one day (and I hope not) should be in my situation. This situation is by no means rare, in fact, looking around I came to a statistics of 1-2% in the case of large sums paid for the ticket is not acceptable.
1. Go now lost luggage office at the airport to report the loss, you will complete a complaint form (PIR, Property Irregularity Report). In the complaint indicate the characteristics of luggage (size, color, brand ...) and your personal information, including address housing taken place. Lost and found the complaint to the office starts the search for the lost luggage.
2. To get updated information about the state of research, you can call the Lost and Found (whose number can be found on the copy of the form to claim). If the airline you have traveled using the tracking system of the World Tracer baggage you can get information by connecting to the site of the airport or the airline (the code "World Tracer" is on the claim form). Possibly have a mobile number to send an SMS to receive news on the research.
3. If your luggage is not delivered within 21 days after arrival and if the airline does not recognize the first loss of baggage, it is officially considered lost. At this point, the passenger will be able to assert their rights, making the complaint in writing (registered mail recommended to have the proof of date). In the claim he will deliver the damage and provide evidence of the same (do not know what evidence is provided concerning the receipts of animals purchased during the year), for example:
- a detailed list of the contents of each bag not returned;
- the copy of the ticket and a receipt for excess baggage if it was paid;
- the receipt of the missing bag;
- the original copy of the PIR completed on arrival;
- a copy of the receipts of purchases made during the trip for clothes and essential items.
It 'important to remember that, under the Montreal Convention, whose membership comprises almost all the airlines, the carrier is always liable for damage occasioned by the destruction, loss or damage to baggage. It is also responsible for the delay in delivery of baggage. Compensation is limited to 1,000 SDRs (special drawing rights per passenger), which is about € 1100 for each checked baggage, and in relation to the harm actually suffered. Companies that do not adhere to the Convention but provide up to 17 SDR per kilogram of luggage. It is unclear what real considerations are then made to determine the extent of the damages.
There is also the question of compensation for pain and suffering from "ruined holiday" for the late or non delivery of the baggage already obtained from a Justice of the Peace determined by the discomfort or stress borne by the traveler because dell'inesatta promise of providing the service, when it was irreparably damaged or jeopardized his interest to the full enjoyment of a vacation period, organized as an occasion for entertainment and / or rest , in line with its expectations. This damage will be assessed in proportion to the extent of the delay and the total duration of the holiday.

I hope I have done useful service to those who intend to make a trip recommended to keep clothes and valuables in the economic and emotional baggage (I have seen large-size) and keep the rest in a suitcase to their common traveling companions.